Remote Logistics & CS Coordinator (Night)

eFlexervices; United States; Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation package (HMO)

Optical reimbursements

Flexible work options including remote

Job summary

eFlexervices is seeking a Customer Service & Logistics Coordinator to manage ocean container tracking, port status monitoring, and coordination of drayage and delivery appointments. You will communicate with clients and trucking teams, ensuring timely status updates and issue resolution.

The role emphasizes graveyard/night shifts aligned to US Pacific business hours, with a focus on accuracy in documentation and proactive problem solving for freight operations.

Qualifications

• 2+ years in customer service or logistics
• Strong English communication skills for US clients and truckers
• Willingness to work graveyard/night shift aligned to US Pacific hours

Responsibilities

• Track ocean containers and port statuses as they move
• Coordinate drayage, empty returns, chassis usage, and delivery appointments
• Provide proactive updates to clients on container status and delays
• Troubleshoot gate issues, driver wait times, and billing queries with internal staff
• Process interchange receipts, BOL details, and delivery orders accurately

Skills

Customer service

Logistics coordination

Tools

TMS

PierPass

eModal

Spreadsheets

Job description

eFlexervices is seeking a Customer Service & Logistics Coordinator to manage ocean container tracking, port status monitoring, and coordination of drayage and delivery appointments. You will communicate with clients and trucking teams, ensuring timely status updates and issue resolution.

The role emphasizes graveyard/night shifts aligned to US Pacific business hours, with a focus on accuracy in documentation and proactive problem solving for freight operations.