Evening Library Services Lead & Research Support

University of Dubuque; Asbury (IA); On-site; USD 17,000 - 25,000; Full time

Job summary

University of Dubuque is seeking an Evening Supervisor to help run the Charles C.Myers Library during evening hours. You will provide research assistance, supervise student workers, and support use of library resources and technologies to foster curiosity, collaboration, and academic engagement.

The role emphasizes connecting students with spaces, resources, and support for learning and project development while ensuring smooth library operations and high-quality public service.

Qualifications

• Undergraduate degree required; graduate degree preferred.
• Experience providing customer service, educational support, or other public-facing work.
• Demonstrate proficiency with computers, office software, online research tools, and common digital technologies.
• Available to work scheduled evening hours during the academic year.
• Experience supervising, mentoring, or leading student employees preferred.
• Experience working in a library, learning commons, academic support center, educational setting, or customer-service environment preferred.

Responsibilities

• Provide research, information, and resource assistance to students, faculty, and staff during evening hours.
• Assist with supervising, training, and supporting student workers, ensuring a high standard of service and engagement with library users.
• Assist with circulation services, equipment lending, reserves, and user account inquiries.
• Support students in the effective use of library resources, learning technologies, and collaborative workspaces.
• Troubleshoot basic technology issues related to library equipment, digital resources, and user access.
• Foster a welcoming, inclusive, and productive environment that encourages learning, exploration, collaboration, and responsible scholarship.
• Monitor library spaces to ensure safe, effective, and appropriate use of facilities and resources.
• Communicate effectively with library staff regarding operational issues, user needs, and service improvements to maintain continuity across shifts.
• Perform opening and/or closing procedures as assigned.
• Support library programs, services, and initiatives that advance student learning, creativity, and engagement.
• Support library operations during academic breaks and summer sessions, as scheduled.
• Perform other duties as assigned in support of the University’s Mission

Skills

Interpersonal skills

Customer service

Communication

Troubleshooting

Organization

Independent work

Mentoring students

Adaptability

Education

Undergraduate degree

Graduate degree preferred

Job description

University of Dubuque is seeking an Evening Supervisor to help run the Charles C.Myers Library during evening hours. You will provide research assistance, supervise student workers, and support use of library resources and technologies to foster curiosity, collaboration, and academic engagement.

The role emphasizes connecting students with spaces, resources, and support for learning and project development while ensuring smooth library operations and high-quality public service.