Evening Supervisor Library

University of Dubuque; Asbury (IA); In loco; USD 17.000 - 25.000; Tempo pieno

Descrizione del lavoro

University of Dubuque is seeking an Evening Supervisor to help run the Charles C.Myers Library during evening hours. You will provide research assistance, supervise student workers, and support use of library resources and technologies to foster curiosity, collaboration, and academic engagement.

The role emphasizes connecting students with spaces, resources, and support for learning and project development while ensuring smooth library operations and high-quality public service.

Competenze

• Undergraduate degree required; graduate degree preferred.
• Experience providing customer service, educational support, or other public-facing work.
• Demonstrate proficiency with computers, office software, online research tools, and common digital technologies.
• Available to work scheduled evening hours during the academic year.
• Experience supervising, mentoring, or leading student employees preferred.
• Experience working in a library, learning commons, academic support center, educational setting, or customer-service environment preferred.

Mansioni

• Provide research, information, and resource assistance to students, faculty, and staff during evening hours.
• Assist with supervising, training, and supporting student workers, ensuring a high standard of service and engagement with library users.
• Assist with circulation services, equipment lending, reserves, and user account inquiries.
• Support students in the effective use of library resources, learning technologies, and collaborative workspaces.
• Troubleshoot basic technology issues related to library equipment, digital resources, and user access.
• Foster a welcoming, inclusive, and productive environment that encourages learning, exploration, collaboration, and responsible scholarship.
• Monitor library spaces to ensure safe, effective, and appropriate use of facilities and resources.
• Communicate effectively with library staff regarding operational issues, user needs, and service improvements to maintain continuity across shifts.
• Perform opening and/or closing procedures as assigned.
• Support library programs, services, and initiatives that advance student learning, creativity, and engagement.
• Support library operations during academic breaks and summer sessions, as scheduled.
• Perform other duties as assigned in support of the University’s Mission

Conoscenze

Interpersonal skills

Customer service

Communication

Troubleshooting

Organization

Independent work

Mentoring students

Adaptability

Formazione

Undergraduate degree

Graduate degree preferred

Descrizione del lavoro

Description

The Evening Supervisor helps create and sustain the Charles C.Myers Library as a welcoming learning studio and idea lab duringevening hours by providing research and information assistance,supervising student employees, supporting the use of libraryresources and technologies, and fostering an environment ofcuriosity, collaboration, and academic engagement. This positionplays a key role in connecting students with the resources, spaces,and support needed for learning, research, and project developmentwhile ensuring smooth library operations and high-quality publicservice. Regular hours are Monday through Thursday evenings whenclasses are in session, with additional hours during academicbreaks and summer sessions determined in consultation with theAssistant Director for Public Services.

Requirements

Primary Responsibilities:

• Provide research, information, and resource assistance tostudents, faculty, and staff during evening hours


• Assist with supervising, training, and supporting studentworkers, ensuring a high standard of service and engagement withlibrary users


• Assist with circulation services, equipment lending, reserves,and user account inquiries


• Support students in the effective use of library resources,learning technologies, and collaborative workspaces


• Troubleshoot basic technology issues related to libraryequipment, digital resources, and user access


• Foster a welcoming, inclusive, and productive environment thatencourages learning, exploration, collaboration, and responsiblescholarship


• Monitor library spaces to ensure safe, effective, andappropriate use of facilities and resources


• Communicate effectively with library staff regardingoperational issues, user needs, and service improvements tomaintain continuity across shifts


• Perform opening and/or closing procedures as assigned


• Support library programs, services, and initiatives thatadvance student learning, creativity, and engagement


• Support library operations during academic breaks and summersessions, as scheduled


• Perform other duties as assigned in support of the University’sMission

Skills and Abilities:

• Strong interpersonal, customer service, and communicationskills with the ability to engage effectively with students,faculty, staff, and visitors


• Commitment to creating a welcoming environment that supportslearning, collaboration, and student success


• Ability to supervise, mentor, and provide directions to studentemployees


• Ability to support users in locating, evaluating, and utilizinginformation resources and learning technologies


• Strong problem-solving skills and the ability to troubleshootbasic technology issues


• Ability to work independently, exercise sound judgment, andmanage responsibilities during evening hours


• Strong organizational skills, attention to detail, and abilityto balance multiple priorities


• Adaptability, initiative, and willingness to contribute toevolving library services, programs, and spaces

Qualifications:

• Undergraduate Degree Required; Graduate Degree Preferred


• Experience providing customer service, educational support,student services, or other public-facing work


• Demonstrate proficiency with computers, office software, onlineresearch tools, and common digital technologies


• Available to work scheduled evening hours during the academicyear


• Experience supervising, mentoring, or leading student employeesor other staff preferred


• Experience working in a library, learning commons, academisupport center, educational setting, or customer-serviceenvironment preferred