Evening Library Supervisor: Lead Learning & Research

University of Dubuque; Dubuque (IA); On-site; USD 42,000 - 54,000; Full time

Job summary

The University of Dubuque invites applications for an Evening Supervisor at the Charles C. Myers Library.

The role focuses on creating a welcoming learning studio during evening hours, providing research assistance, supervising student employees, and supporting access to library resources and technology. Primary responsibilities include supervising staff, assisting with circulation and reserves, troubleshooting equipment, and fostering an inclusive learning environment.

Qualifications

• Undergraduate degree required; graduate degree preferred.
• Experience in customer service, educational support, student services, or public-facing work.
• Proficiency with computers, office software, online research tools, and common digital technologies.
• Available to work scheduled evening hours during the academic year.
• Experience supervising or mentoring student employees or staff preferred.

Responsibilities

• Provide research, information, and resource assistance to students, faculty, and staff during evening hours.
• Assist with supervising, training, and supporting student workers, ensuring a high standard of service and engagement with library users.
• Assist with circulation services, equipment lending, reserves, and user account inquiries.
• Support students in the effective use of library resources, learning technologies, and collaborative workspaces.
• Troubleshoot basic technology issues related to library equipment, digital resources, and user access.
• Foster a welcoming, inclusive, and productive environment that encourages learning, exploration, collaboration, and responsible scholarship.
• Monitor library spaces to ensure safe, effective, and appropriate use of facilities and resources.
• Communicate effectively with library staff regarding operational issues, user needs, and service improvements to maintain continuity across shifts.
• Perform opening and/or closing procedures as assigned.
• Support library programs, services, and initiatives that advance student learning, creativity, and engagement.
• Support library operations during academic breaks and summer sessions, as scheduled.
• Perform other duties as assigned in support of the University's Mission.

Skills

Interpersonal skills

Customer service

Supervision

Information literacy

Troubleshooting tech

Organizational skills

Adaptability

Communication

Education

Undergraduate Degree

Graduate Degree

Tools

Office software

Online research tools

Digital technologies

Job description

The University of Dubuque invites applications for an Evening Supervisor at the Charles C. Myers Library.

The role focuses on creating a welcoming learning studio during evening hours, providing research assistance, supervising student employees, and supporting access to library resources and technology. Primary responsibilities include supervising staff, assisting with circulation and reserves, troubleshooting equipment, and fostering an inclusive learning environment.