Evening Library Supervisor & Student Mentor

Workable; Dubuque (IA); On-site; USD 17,000 - 25,000; Full time

Job summary

The Evening Supervisor at Charles C. Myers Library in Dubuque, IA, provides research assistance and information literacy support during evening hours, supervising student workers and ensuring high-quality service.

This role helps connect students with library resources, technologies, and spaces to support learning, collaboration, and academic engagement. Regular evenings Monday–Thursday when classes are in session, with additional hours during breaks and summer sessions.

Qualifications

• Undergraduate degree required; graduate degree preferred.
• Experience providing customer service, educational support, student services, or other public-facing work.
• Proficiency with computers, office software, online research tools, and common digital technologies.

Responsibilities

• Provide research, information, and resource assistance to students, faculty, and staff during evening hours.
• Assist with supervising, training, and supporting student workers, ensuring a high standard of service and engagement with library users.
• Assist with circulation services, equipment lending, reserves, and user account inquiries.
• Support students in the effective use of library resources, learning technologies, and collaborative workspaces.
• Troubleshoot basic technology issues related to library equipment, digital resources, and user access.
• Foster a welcoming, inclusive, and productive environment that encourages learning, exploration, collaboration, and responsible scholarship.
• Monitor library spaces to ensure safe, effective, and appropriate use of facilities and resources.
• Communicate effectively with library staff regarding operational issues, user needs, and service improvements to maintain continuity across shifts.
• Perform opening and/or closing procedures as assigned.
• Support library programs, services, and initiatives that advance student learning, creativity, and engagement.
• Support library operations during academic breaks and summer sessions, as scheduled.
• Perform other duties as assigned in support of the University's Mission.

Skills

Customer service

Communication

Supervision

Problem solving

Library resources

Technology troubleshooting

Independent work

Organization

Education

Undergraduate degree

Graduate degree

Tools

Office software

Online research tools

Digital technologies

Job description

The Evening Supervisor at Charles C. Myers Library in Dubuque, IA, provides research assistance and information literacy support during evening hours, supervising student workers and ensuring high-quality service.

This role helps connect students with library resources, technologies, and spaces to support learning, collaboration, and academic engagement. Regular evenings Monday–Thursday when classes are in session, with additional hours during breaks and summer sessions.