Evening Library Services Supervisor: Lead Desk & Reserves

University of Cincinnati College of Medicine; Cincinnati (OH); On-site; USD 48,000 - 55,000; Full time

Benefits offered by this job

Tuition remission

Health coverage

Retirement plans

Paid time off

Job summary

University of Cincinnati Langsam Library seeks a Library Services Supervisor to oversee the service desk and supervise student associates. The role emphasizes afternoon and evening hours, including Sundays, to provide operational leadership during peak service times.

Responsibilities include supervising staff, coordinating Course Reserves, and managing library systems (Alma/Primo/Leganto), with a focus on data-driven service improvements and policy adherence.

Qualifications

• Bachelor's Degree required; five years of relevant education/experience may fulfill minimum.
• One year of relevant work experience.
• Recent supervisory experience, particularly with student associates.
• Experience with operational management.
• Demonstrated work experience serving a varied user population.

Responsibilities

• Oversee service desk and supervise student associates during afternoon/evening hours.
• Provide supervision, training, and support to staff as appropriate to departmental needs.
• Coordinate Course Reserves services across Library locations, ensuring timely processing.
• Oversee and coordinate library operational systems, technologies, and workflows (ILS).
• Develop, document, and maintain operational procedures and best practices.

Skills

Supervisory experience

Operational management

Customer service

Staff training

Education

Bachelor's Degree

Tools

Alma/Primo/Leganto

Interlibrary Loan

Job description

University of Cincinnati Langsam Library seeks a Library Services Supervisor to oversee the service desk and supervise student associates. The role emphasizes afternoon and evening hours, including Sundays, to provide operational leadership during peak service times.

Responsibilities include supervising staff, coordinating Course Reserves, and managing library systems (Alma/Primo/Leganto), with a focus on data-driven service improvements and policy adherence.