Kickback Host - Hospitality & Guest Experience Pro

Drury Hotels Company, LLC; Creve Coeur (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Quarterly bonus up to $3,200

Flexible scheduling

Paid time off

Hotel discounts

Free room nights

Mentorship and training

Health benefits

401(k) retirement plan

Award-winning culture

Job summary

Drury Plaza Hotel - 11980 Olive Blvd., Creve Coeur, Missouri 63141 is hiring. Join our team to deliver the warm, welcoming hospitality Drury is known for, including engaging guest experiences and a culture that values growth and teamwork.

In this role, you will contribute to memorable evenings, manage the Kickback event, ensure clean, organized spaces, and uphold food safety standards while delivering outstanding service to guests and colleagues alike.

Qualifications

• Knowledge of hotel accommodations, the community, and hotel services.
• Ability to conduct accurate inventory of food items and calculate order levels.
• Warm and friendly manner in communicating with guests.

Responsibilities

• Make our complimentary 5:30 p.m. Kickback “happy hour” … well, happy for our guests.
• Ensure exceptional, positive experiences for our diverse team members and guests.
• Oversee the 5:30 Kickback for guests through food preparation and with clean-up.
• See to it that the kitchen and lobby area are clean and well organized.
• Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.
• Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
• Answer guest's questions using your knowledge of the hotel, area, and events.
• Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

Skills

Customer service

English communication

Teamwork

Food safety awareness

Hospitality

Job description

Drury Plaza Hotel - 11980 Olive Blvd., Creve Coeur, Missouri 63141 is hiring. Join our team to deliver the warm, welcoming hospitality Drury is known for, including engaging guest experiences and a culture that values growth and teamwork.

In this role, you will contribute to memorable evenings, manage the Kickback event, ensure clean, organized spaces, and uphold food safety standards while delivering outstanding service to guests and colleagues alike.