Evening Kickback Host — Hospitality & Guest Service

Drury Hotels Company, LLC; Kentucky; On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Quarterly bonus

Hotel discounts

Free room nights

Medical/dental/vision

401(k) match

Paid time off

Job summary

Drury Hotels is hiring at the Franklin property to join a team focused on hospitality excellence. You will help deliver the 5:30 Kickback and ensure clean, inviting spaces, while upholding food safety and stock levels.

The role emphasizes friendly guest service, knowledge of the hotel and area, and a welcoming atmosphere across the lobby and kitchen. A strong team culture and opportunities for growth are highlighted.

Qualifications

• Knowledge of hotel accommodations, the community, and hotel services
• Ability to conduct accurate inventory of food items and calculate order levels
• Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere
• Ability to speak and receive direction (written and verbal direction) in English

Responsibilities

• Make our complimentary 5:30 p.m. Kickback “happy hour” … well, happy for our guests.
• Ensure exceptional, positive experiences for our diverse team members and guests.
• Oversee the 5:30 Kickback for guests through food preparation and with clean-up.
• See to it that the kitchen and lobby area are clean and well organized.
• Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.
• Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
• Answer guest’s questions using your knowledge of the hotel, area, and events.
• Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

Skills

Knowledge of hotel accommodations

Inventory management

Customer service orientation

English proficiency

Job description

Drury Hotels is hiring at the Franklin property to join a team focused on hospitality excellence. You will help deliver the 5:30 Kickback and ensure clean, inviting spaces, while upholding food safety and stock levels.

The role emphasizes friendly guest service, knowledge of the hotel and area, and a welcoming atmosphere across the lobby and kitchen. A strong team culture and opportunities for growth are highlighted.