Evening IT Technician - Hardware & Network Support

Little-Creek-Casino-Resort; Shelton (CT); On-site; USD 42,000 - 62,000; Full time

Job summary

Little Creek Casino Resort IT department seeks an entry-level IT technician to install, troubleshoot, and configure systems, and maintain all related hardware and software. You will schedule maintenance, support Class II/III electronic systems of the casino, and coordinate with operations to avoid downtime.

Requirements include a high school diploma and 2+ years in computer operations, plus familiarity with Windows Server, AD, DNS, DHCP, VoIP, and POS systems.

Qualifications

• Must read and interpret technical docs and regulations.
• Able to respond to inquiries from users and stakeholders.
• Capable of drafting clear technical notes and briefings.
• Ability to present information to IT leadership.

Responsibilities

• Install, troubleshoot, and configure IT systems and equipment.
• Maintain and repair hardware and software assets.
• Schedule and oversee maintenance to minimize downtime.
• Assist in software installation and peripheral setup.
• Coordinate IT activities with operations to avoid disruptions.

Skills

Reading & interpretation

Customer communication

Written communication

Public speaking

Basic computer skills

Teamwork

Problem solving

Education

High School Diploma

2+ years IT operations experience

Tools

Windows Server

Active Directory

DNS

DHCP

VoIP systems

POS solutions

Player Tracking Systems

Routing & Switching

Ethernet standards

Job description

Little Creek Casino Resort IT department seeks an entry-level IT technician to install, troubleshoot, and configure systems, and maintain all related hardware and software. You will schedule maintenance, support Class II/III electronic systems of the casino, and coordinate with operations to avoid downtime.

Requirements include a high school diploma and 2+ years in computer operations, plus familiarity with Windows Server, AD, DNS, DHCP, VoIP, and POS systems.