Slot Technician: Electronic Gaming Machines

Salish Cliffs; Shelton, Northern (WA, KY); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Little Creek Casino Resort is seeking a Slot Technician to troubleshoot and maintain electronic gaming machines, Keno, and Bingo networks. You will perform setup, configuration, software updates, and preventive maintenance to minimize downtime while ensuring regulatory compliance.

Responsibilities include managing machine peripherals, exporting reports, and delivering excellent guest service in a fast-paced casino environment. A collaborative team-oriented mindset is essential for success.

Qualifications

• Strong customer service orientation and ability to interact with internal and external guests.
• Ability to collaborate with casino staff to ensure smooth operation and guest satisfaction.
• Problem-solving and proactive troubleshooting of electronic gaming machines and networks.
• Willingness to learn and adapt to evolving gaming technologies and regulatory requirements.
• Maintain accurate records of maintenance, repairs, and activities.

Responsibilities

• Identify and troubleshoot electronic gaming machine issues and replace faulty components.
• Assist in setup/configuration of new electronic gaming machines and update software/themes.
• Maintain kiosks, ETGs, Keno, Bingo, and other gaming equipment and peripherals.
• Export reports and manage user accounts for casino systems, including Active Directory.
• Provide excellent customer service to internal and external guests and assist with machine operation.

Skills

Customer service

Teamwork

Problem solving

Adaptability

Attention to detail

Tools

Active Directory

Job description

Little Creek Casino Resort is seeking a Slot Technician to troubleshoot and maintain electronic gaming machines, Keno, and Bingo networks. You will perform setup, configuration, software updates, and preventive maintenance to minimize downtime while ensuring regulatory compliance.

Responsibilities include managing machine peripherals, exporting reports, and delivering excellent guest service in a fast-paced casino environment. A collaborative team-oriented mindset is essential for success.