Evening Insurance Verification & Customer Support Specialist

Allied Solutions LLC; Carmel (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k with company match

PTO (paid time off)

Job summary

Allied Solutions LLC in Carmel, IN seeks a customer service-focused professional to handle inbound borrower, agent, and lender calls, verify CPI insurance data, and resolve inquiries. You will memo insurance information, follow up on issues, and mentor teammates as needed.

A strong emphasis on accuracy and speed supports quality metrics and ongoing reliability. The role offers a robust benefits package and opportunities for growth within a diverse portfolio, with company-paid life and disability

Qualifications

• High school diploma or GED required.
• Strong attention to detail and organization skills required.
• Excellent telephone, written and verbal communication skills with strong customer service focus.
• Professional interaction with employees, peers and customers.
• Ability to learn quickly.

Responsibilities

• Handle inbound borrower, agent and lender calls professionally.
• Verify, key and/or memo CPI insurance information; CPI cancels.
• Follow up to resolve customer problems or issues.
• Mentor fellow coworkers as requested by supervisor.
• Report system and related issues; meet productivity and quality metrics.

Skills

Attention to detail

Problem solving

Customer service

Verbal communication

Education

High school diploma or GED

Job description

Allied Solutions LLC in Carmel, IN seeks a customer service-focused professional to handle inbound borrower, agent, and lender calls, verify CPI insurance data, and resolve inquiries. You will memo insurance information, follow up on issues, and mentor teammates as needed.

A strong emphasis on accuracy and speed supports quality metrics and ongoing reliability. The role offers a robust benefits package and opportunities for growth within a diverse portfolio, with company-paid life and disability