Evening Hospitality Concierge

Travel + Leisure Co.; Hawaii; Hybrid; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k match

Wellness program

Employee assistance

Job summary

Club Wyndham Kona Hawaiian Resort in Kona, Hawaii is seeking an Evening Guest Services Associate to welcome guests from check-in through checkout. You’ll assist with reservations, issue unit keys, provide information on the resort and local attractions, and process cash and card transactions accurately.

The ideal candidate has strong English communication, a friendly professional appearance, and the ability to multitask in a fast-paced environment with attention to detail.

Qualifications

• Professional appearance and a positive, can-do attitude.
• Excellent communication skills with the ability to read, write and understand English.
• Ability to solve problems with minimal supervision.
• Basic math skills and knowledge of proper cash handling procedures.
• Ability to multitask and work in a fast paced environment.
• Strong attention to detail and organization skills.
• Basic computer and office skills.

Responsibilities

• Welcome guests from registration to checkout.
• Issue unit keys and provide information about the resort and area attractions.
• Process cash and credit card transactions following established procedures.
• Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities.
• Complete all check-out procedures and verify charges/credits in guest folios.
• Reserve and confirm reservations for individuals and/or groups.
• Provide guests with room rate quotes and respond to inquiries quickly and completely.

Skills

Customer service

Cash handling

English proficiency

Multitasking

Attention to detail

Tools

Office software

Job description

Club Wyndham Kona Hawaiian Resort in Kona, Hawaii is seeking an Evening Guest Services Associate to welcome guests from check-in through checkout. You’ll assist with reservations, issue unit keys, provide information on the resort and local attractions, and process cash and card transactions accurately.

The ideal candidate has strong English communication, a friendly professional appearance, and the ability to multitask in a fast-paced environment with attention to detail.