Evening Healthcare Office Assistant (Part-Time)

Nebraska Medicine; Omaha (NE); On-site; USD 19,000 - 30,000; Part time

Benefits offered by this job

Tuition assistance

Clarkson College discount

Educational advancement opportunities

Job summary

Nebraska Medicine in Omaha seeks an Office Assistant to serve as receptionist for the department, providing clerical support and frontline help to patients and families. This part-time role (20 hours, .5 FTE) runs Monday-Thursday 3:00pm–8:30pm, with primary focus on customer service and administrative tasks, and opportunities for tuition assistance and advancement within the health network.

Strong computer skills, clear communication, multi-tasking, and ability to handle escalated situations are

Qualifications

• High school education or equivalent required.
• Proficient with computers including keyboarding, basic navigation and email applications.
• Ability to communicate effectively both verbally and in writing.
• Ability to multi-task in a fast-paced environment.
• Ability to handle difficult customer interactions and escalate to management as needed.
• Ability to work with a multi-line phone system.
• Ability to communicate effectively during escalated situations.

Responsibilities

• Serve as receptionist for assigned department(s) for internal and external customers.
• Provide clerical and general office support for departmental operations.
• Support external customers, such as patients and their families, as primary responsibility.

Job description

Nebraska Medicine in Omaha seeks an Office Assistant to serve as receptionist for the department, providing clerical support and frontline help to patients and families. This part-time role (20 hours, .5 FTE) runs Monday-Thursday 3:00pm–8:30pm, with primary focus on customer service and administrative tasks, and opportunities for tuition assistance and advancement within the health network.

Strong computer skills, clear communication, multi-tasking, and ability to handle escalated situations are