Part-Time Patient Access Lead - 28h/wk + Tuition Support

Nebraska Medicine; United States; On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Tuition assistance

Job summary

Nebraska Medicine is seeking a Sr Patient Access Associate for Village Pointe Health Center in Omaha, NE. This part-time position offers 28 hours weekly, with Saturdays from 10:30 AM to 7:00 PM and additional weekday evenings.

You will greet patients, set up accounts, verify insurance, and guide patients through registration and payments, while ensuring compliance with regulations. Strong customer service, communication, multitasking and accurate typing are essential.

Qualifications

• Two years customer service experience required.
• High school education or equivalent required.
• Ability to work in a proactive self-directed manner required.
• Multitasking and problem solving abilities required.
• Strong written and verbal communication skills required.
• Strong communication and organizational skills with aptitude for detail-oriented work required.
• Demonstrates the ability to form and maintain working relationships within the organization to foster a team environment required.
• Ability to type 35 wpm with 95% accuracy rating required.
• Basic Life Support (BLS) certification within six months of hire or transfer date required, must be from an American Heart Association (AHA) endorsed program (effective for new hires starting January 1, 2023 or later).
• Basic Life Support (BLS) within six months of hire or transfer date required (cost will be funded by department).

Responsibilities

• Greet patients professionally, timely and courteously.
• Create and verify patient accounts to optimize cash flow.
• Conduct scheduling, pre-registration, registration and insurance verification.
• Assist with receipting of payments and patient way finding/escorting.
• Coverage required 24/7 with shifts across departments including Emergency Department.

Skills

Customer service

Communication skills

Typing speed 35 wpm

Multitasking

Problem solving

Education

High school diploma or equivalent

Job description

Nebraska Medicine is seeking a Sr Patient Access Associate for Village Pointe Health Center in Omaha, NE. This part-time position offers 28 hours weekly, with Saturdays from 10:30 AM to 7:00 PM and additional weekday evenings.

You will greet patients, set up accounts, verify insurance, and guide patients through registration and payments, while ensuring compliance with regulations. Strong customer service, communication, multitasking and accurate typing are essential.