Evening Guest Services & Night Auditor

Latour Hotels & Resorts, Inc.; Futch Beach (SC); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Travel club access

Discounted staff stays

Teledoc

Employee Assistance Program

401(k) plan eligibility

Job summary

Latour Hotels & Resorts, Inc. is seeking a Guest Services Representative to staff the Peppertree Ocean Club during the evening shift. You will greet guests, manage check-in/check-out, and provide local information while maintaining a welcoming atmosphere.

The role also includes occasional overnight coverage as Night Auditor, balancing daily transactions and producing reports for management. Strong communication and problem-solving skills are essential.

Qualifications

• High school diploma or equivalent required; hospitality or accounting coursework preferred.
• Prior front desk or customer service experience preferred.
• Night audit experience a plus.

Responsibilities

• Greet guests and manage the check-in and check-out process efficiently.
• Respond promptly to guest inquiries, requests, and concerns with professionalism and courtesy.
• Provide resort and local area information, directions, and recommendations.
• Coordinate with housekeeping and maintenance teams to ensure room readiness and guest satisfaction.
• Handle room charge transactions accurately.
• Night Audit duties: balance daily transactions and prepare reports when assigned.
• Maintain lobby and front desk areas in a clean and organized condition.

Skills

Customer service

Front desk

Night audit

Communication skills

PMS software

Education

High school diploma

Hospitality coursework

Accounting coursework

Job description

Latour Hotels & Resorts, Inc. is seeking a Guest Services Representative to staff the Peppertree Ocean Club during the evening shift. You will greet guests, manage check-in/check-out, and provide local information while maintaining a welcoming atmosphere.

The role also includes occasional overnight coverage as Night Auditor, balancing daily transactions and producing reports for management. Strong communication and problem-solving skills are essential.