Evening Guest Services Dept. Manager (PM)

Festival Foods; Baraboo (WI); Presencial; USD 40 000 - 54 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Associate Discount

Weekly Pay

Two-Week Advanced Scheduling

Vision & Dental Insurance

401(k) Match

Resumo da oferta

Festival Foods in Baraboo, WI is seeking a Guest Services Assistant Department Manager-PM to lead the afternoon and evening shift in our fast-paced grocery environment. You’ll mentor frontline associates, ensure welcoming guest interactions, and uphold our standards of friendly service.

You’ll manage daily operations, align staffing with needs, and protect assets while maintaining safety. The role requires at least 1 year in grocery and some leadership experience, plus strong communication and

Qualificações

• High school diploma or equivalent.
• At least 1 year of grocery experience.
• Six months in a leadership role such as Customer Service Representative.
• Strong decision-making skills.
• Excellent interpersonal and communication skills.
• Strong organizational skills and attention to detail.
• Safety awareness and adherence to policies.

Responsabilidades

• Provide helpful guest service and address questions with professionalism.
• Uphold Festival Foods culture and lead afternoon/evening shifts.
• Drive service excellence by setting clear expectations.
• Assist in training and supervising Guest Services associates.
• Oversee departmental productivity and staffing to meet goals.
• Ensure safety and asset protection policies are followed.
• Maintain attendance and assist with coverage as needed.
• Collaborate with team and perform other duties.

Conhecimentos

Customer service

Decision making

Interpersonal skills

Organizational skills

Safety awareness

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Festival Foods in Baraboo, WI is seeking a Guest Services Assistant Department Manager-PM to lead the afternoon and evening shift in our fast-paced grocery environment. You’ll mentor frontline associates, ensure welcoming guest interactions, and uphold our standards of friendly service.

You’ll manage daily operations, align staffing with needs, and protect assets while maintaining safety. The role requires at least 1 year in grocery and some leadership experience, plus strong communication and