Evening Front Office Manager | Hotel Operations Lead

ADP, Inc.; Ontario (CA); On-site; USD 72,000 - 75,000; Full time

Job summary

ADP, Inc. is seeking a Front Office Supervisor for Ontario, CA. The role requires 3 years in hotel front office with 1 year in a supervisory capacity and an evening shift, with a High School diploma or higher.

You will oversee front desk, reservations, guest services, and telephone operations, ensuring lobby standards and staff performance, while acting as MOD when scheduled by the GM.

Qualifications

• 3 years hotel front office experience with at least 1 year in supervision.
• High School diploma or higher level education required.
• Willingness to work the evening shift.

Responsibilities

• Directly supervise front office personnel and ensure proper completion of duties.
• Coordinate activities of front desk, reservations, guest services, and telephone areas.
• Ensure lobby and public areas are well-presented, including breakfast.
• Act as Manager on Duty when scheduled by General Manager.

Skills

Front desk management

PMS proficiency

Leadership

Team coordination

Staff scheduling

Communication

Training

Education

High School diploma

Tools

PMS software

Job description

ADP, Inc. is seeking a Front Office Supervisor for Ontario, CA. The role requires 3 years in hotel front office with 1 year in a supervisory capacity and an evening shift, with a High School diploma or higher.

You will oversee front desk, reservations, guest services, and telephone operations, ensuring lobby standards and staff performance, while acting as MOD when scheduled by the GM.