Part-Time Hotel Front Desk & Guest Services Lead

ADP, Inc.; Fresno (CA); On-site; USD 22,000 - 28,000; Part time

Job summary

ADP, Inc. is seeking a Part-Time Front Desk Clerk in Fresno, CA to provide prompt, friendly guest service and handle check-in/check-out. You will register guests, answer phones, upsell rooms, and operate the Property Management System with accuracy.

Responsibilities include acting as MOD when scheduled, maintaining lobby cleanliness, assisting with breakfast setup, and logging events. Must be able to stand long periods and work weekends/holidays.

Qualifications

• High school diploma or equivalent required.
• Fluent English required.
• Strong computer and typing skills; tech-savvy.
• Able to stand long periods behind desk and front office areas.
• Able to lift up to 50 pounds and handle equipment.

Responsibilities

• Provide prompt, friendly, courteous guest service.
• Register guests, issue keys, and provide information on services and locations.
• Answer phones promptly and professionally.
• Upsell rooms to maximize hotel revenue.
• Operate the Property Management System and complete brand trainings.

Skills

Fluent English

Computer skills

Typing skills

Standing long periods

Lifting up to 50 pounds

Brand Portal

Property Management System

Weekend/holiday shifts

Education

High school diploma or equivalent

Tools

Property Management System

Brand Portal

Credit card machine

Job description

ADP, Inc. is seeking a Part-Time Front Desk Clerk in Fresno, CA to provide prompt, friendly guest service and handle check-in/check-out. You will register guests, answer phones, upsell rooms, and operate the Property Management System with accuracy.

Responsibilities include acting as MOD when scheduled, maintaining lobby cleanliness, assisting with breakfast setup, and logging events. Must be able to stand long periods and work weekends/holidays.