Evening Front Office Manager – Guest Experience Leader

Margaritaville Hotel Kansas City; Kansas City (KS); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical Coverage

Dental & Vision

Teledoc

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Job summary

Margaritaville Hotel Kansas City is seeking an enthusiastic Assistant Front Office Manager to support the Front Office Manager in keeping the desk operations smooth and guest-focused.

This role primarily covers the evening shift, ensuring a Manager On-Duty is available to resolve issues and deliver Margaritaville-style hospitality.

You will lead a team, enforce service standards, and help guests enjoy the Margaritaville experience in one of Kansas City's premier hotels.

Qualifications

• Minimum 1+ year of departmental management or supervisory experience in hotel front office.
• Ability to lead each discipline of the department independently.
• Prior cash handling experience is required.
• Strong communication with guests and team members.
• Proficient computer skills.

Responsibilities

• Assist Front Office Manager in daily front desk operations.
• Ensure the highest level of customer service to guests.
• Help manage staff and enforce policies and procedures.
• Cover evening shift as Manager On-Duty.

Skills

Leadership

Cash handling

Customer service

Effective communication

Computer skills

Job description

Margaritaville Hotel Kansas City is seeking an enthusiastic Assistant Front Office Manager to support the Front Office Manager in keeping the desk operations smooth and guest-focused.

This role primarily covers the evening shift, ensuring a Manager On-Duty is available to resolve issues and deliver Margaritaville-style hospitality.

You will lead a team, enforce service standards, and help guests enjoy the Margaritaville experience in one of Kansas City's premier hotels.