Evening Housekeeping Manager - Luxury Resort

NDM Hospitality Services; Kissimmee (FL); Vor Ort; USD 60.000 - 85.000; Vollzeit

Benefits dieser Stelle

Health, Dental, Vision, Life Insurance

Discounted Hotel rooms

Discount in F&B outlets

Development opportunities

And many more!

Zusammenfassung

Margaritaville is seeking a PM Resort Housekeeping Manager to lead afternoon and evening housekeeping operations at our resort in Kissimmee, FL. You will manage supervisors, room attendants, and public areas, ensuring spotless cleanliness, guest satisfaction, and efficient shift execution.

The role requires strong leadership, knowledge of housekeeping operations, and experience with hotel PMS. You will collaborate with Front Office and other departments to meet guest needs and brand standards.

Qualifikationen

• Minimum 3 years of housekeeping leadership in a full-service hotel or resort.
• Experience managing labor productivity and staffing schedules.
• Proficiency with hotel PMS and housekeeping software.

Aufgaben

• Manage PM housekeeping operations for guest rooms, public spaces, corridors, meeting areas, recreational facilities, and back-of-house locations.
• Oversee nightly room turnover and coordinate with Front Office for occupancy management and VIP arrivals.
• Inspect accommodations, public areas and staff areas to ensure quality and brand standards.
• Lead, coach, and develop housekeeping supervisors and line-level staff; conduct pre-shift meetings.
• Monitor labor productivity and expenses to maintain departmental efficiency.
• Ensure safety, compliance with OSHA and brand standards; handle guest requests and service recovery.

Kenntnisse

Housekeeping leadership

Hotel operations knowledge

Staff scheduling

Communication skills

Bilingual English/Spanish

Tools

Hotel PMS

Jobbeschreibung

Margaritaville is seeking a PM Resort Housekeeping Manager to lead afternoon and evening housekeeping operations at our resort in Kissimmee, FL. You will manage supervisors, room attendants, and public areas, ensuring spotless cleanliness, guest satisfaction, and efficient shift execution.

The role requires strong leadership, knowledge of housekeeping operations, and experience with hotel PMS. You will collaborate with Front Office and other departments to meet guest needs and brand standards.