Evening Front Desk & Student Services Assistant

VCCS; Montgomery (WV); Presencial; USD 17.000 - 22.000; A tiempo parcial

Descripción de la vacante

New River Community College seeks a Front Desk Assistant to support the Christiansburg site. The role involves high-quality customer service for students and faculty, assistance with registration, financial aid applications, and tuition collection.

You will also support Online Learning, administer tests, proctor, and assist with various computing tasks. Hours are part-time (up to 29 hours weekly) with afternoon/evening coverage.

Formación

• Demonstrated ability to use various computer applications including Microsoft Word and Excel.
• Excellent customer service skills.
• Ability to communicate effectively both orally and in writing.
• Demonstrated ability to work with a diverse population including students, faculty, staff and the general public in a professional environment.

Responsabilidades

• Provide high quality customer service to students and faculty at the college’s off-campus site in Christiansburg; assist with registration of students for college classes; assist with financial aid applications and collect tuition payments.
• Support the college’s Online Learning program; administer tests; collect assignments; proctor tests for students from other colleges.
• Assist customers with access and use of a variety of software programs on the college’s academic computing network; assist faculty in the use of electronic classrooms; and open and close the site as required.
• Perform other duties as assigned. Work hours are limited to 29 hours per week and no more than 1500 hours per year. Work schedule to include afternoon and evening hours. Current NRCC students ineligible due to access to tests.

Conocimientos

Customer service

Communication skills

Diversity awareness

Herramientas

Microsoft Word

Microsoft Excel

Descripción del empleo

New River Community College seeks a Front Desk Assistant to support the Christiansburg site. The role involves high-quality customer service for students and faculty, assistance with registration, financial aid applications, and tuition collection.

You will also support Online Learning, administer tests, proctor, and assist with various computing tasks. Hours are part-time (up to 29 hours weekly) with afternoon/evening coverage.