Christiansburg Site Front Desk Assistance (wage)

Commonwealth of VA Careers; Virginia; On-site; USD 19,000 - 28,000; Part time

Job summary

New River Community College is seeking a part-time Christiansburg Site Front Desk Assistant to provide friendly, customer-focused service to students and staff. The role handles front desk duties, assists with registration, financial aid, tuition collection, and supports Online Learning activities.

The position requires strong computer skills and clear communication, with afternoon/evening shifts. Work hours are limited to 29 hours per week and not to exceed 1500 hours per year.

Qualifications

• Proven ability to use Word and Excel.
• Excellent customer service skills.
• Strong written and oral communication.
• Experience working with a diverse population in a professional environment.

Responsibilities

• Provide high quality customer service to students and faculty at the Christiansburg site.
• Assist with registration and financial aid applications; collect tuition payments.
• Support Online Learning; administer tests; collect assignments; proctor tests for students from other colleges.
• Assist customers with access and use of software; assist faculty with electronic classrooms; open and close the site; other duties as assigned.

Skills

Customer service

Communication skills

Diversity/inclusion

Tools

Microsoft Word

Microsoft Excel

Job description

Title: Christiansburg Site Front Desk Assistance (wage)

Agency: New River Community College

Location: Montgomery - 121

FLSA: Nonexempt

Hiring Range: $17 per hour

Full Time or Part Time: Part Time

Job Description

New River Community College is a two-year public institution of higher education operating under a state-wide system of 23 community colleges. The college is located on a one-hundred plus acre site at the intersection of U.S. Routes 11 and 100 in Dublin, Virginia with an instructional site in Christiansburg. The campus provides modern, well-equipped facilities for the career technical education programs as well as for the college transfer programs. Approximately 4,000 students comprise the student body.

Position Information

The people employed by New River Community College embrace the philosophy that all individuals should have an opportunity to develop and extend their skills and knowledge to increase awareness of their roles and duties as citizens. The college serves the educational needs of the public and assumes a duty to help provide the requirements for trained workers in the region through a combined effort with local industry, business, professions, and government. The college promotes equal opportunity for prospective students and employees.

Duties

Provide high quality customer service to students and faculty at the college’s off-campus site in Christiansburg; assist with registration of students for college classes; assist with financial aid applications and collect tuition payments. Support the college’s Online Learning program; administer tests; collect assignments; proctor tests for students from other colleges. Assist customers with access and use of a variety of software programs on the college’s academic computing network; assist faculty in the use of electronic classrooms; and open and close the site as required. Perform other duties as assigned. Work hours are limited to 29 hours per week and no more than 1500 hours per year. Work schedule to include afternoon and evening hours. Current NRCC students ineligible due to access to tests.

Minimum Qualifications

Demonstrated ability to use various computer applications including Microsoft Word and Excel. Excellent customer service skills. Ability to communicate effectively both orally and in writing. Demonstrated ability to work with a diverse population including students, faculty, staff and the general public in a professional environment.

Additional Considerations

Work experience in a postsecondary educational environment.