New River Community College is a two-year state institution of higher education operating under a statewide system of 23 community colleges. The college is located on a one-hundred plus acre site at the intersection of U.S. Routes 11 and 100 in Dublin, Virginia. The campus provides modern, well-equipped facilities for the career technical education programs as well as for the college transfer programs. Approximately 4,000 students comprise the student body.
Duties
- Assist students with the application process for the nursing programs and provide administrative support for nursing faculty during the applicant selection process.
- Coordinate all activities involved with supporting the instructor-initiated withdrawal policy.
- Serve as admissions liaison with college divisions regarding high school dual enrollment.
- Manage the required records reporting process to outside agencies.
- Provide customer/technical support by assisting students with the People Soft Student Information System (SIS) and the admissions application.
- Update information for the admissions and records website, review admissions applications daily, send acceptance letters, welcome packets, and complete student deferment forms.
- Ensure FERPA compliance.
- Review and verify residency documentation for in-state tuition eligibility.
- Process student program changes, updates to student records, course registrations, withdrawals, and enrollment verification requests.
- Provide excellent customer service and assist with other administrative tasks as assigned by supervisor.
Required Qualifications
- Excellent human relations skills for dealing with the public and with community college students, faculty and administrators.
- Good communication skills (oral and written).
- Fairness and flexibility in understanding and working with a wide variety of students.
- Good organizational skills and ability to meet deadlines.
- Superior problem-solving and decision‑making skills.
- Excellent keyboarding and computer skills including demonstrated proficiency in Microsoft Word and Excel.
- Demonstrated knowledge of general office practices.
- Ability to work with and maintain confidential information.
- Ability to work in fast-paced team-oriented environment while maintaining attention to detail.
Additional Considerations
- Work experience in a team-oriented postsecondary educational environment.
- Knowledge of policies and procedures relating to college admissions and records.
- Experience with PeopleSoft Student Information System (SIS) or other comparable system.
- Knowledge of the Family Educational Rights and Privacy Act (FERPA).
- Familiarity with the process of reviewing Virginia domicile applications and supporting documentation.
Role title: Administrative and Office Specialist III. Full time, Monday – Friday. Hiring range: $35,000-$40,000. Telework options: No.