Evening Front Desk Specialist - Healthcare

Tallis; Pasadena (CA); On-site; USD 24,000 - 26,000; Full time

Job summary

Golden Rose Care Center is seeking a dynamic and organized Receptionist to join our team in Pasadena, CA. You will be the first point of contact for patients and visitors, delivering excellent customer service and handling administrative tasks.

The position requires working Monday to Friday, 3:00pm–11:00pm, with responsibilities including answering calls, routing messages, and performing clerical duties while upholding HIPAA and safety policies.

Qualifications

• High School diploma or equivalent experience.
• Willingness to learn and grow.
• Maturity of judgment and behavior.
• Ability to work a flexible schedule.
• Dress code compliance.
• Ability to work nights, weekends, and some holidays.
• Basic phone and computer skills.
• Good attention to detail.
• Ability to work well under pressure.
• Excellent oral, written, organizational, and communication skills.
• Ability to work well alone and in a team.

Responsibilities

• Operate a telephone console or switchboard to route incoming calls to the appropriate party.
• Receive and relay messages.
• May operate a paging system.
• May log calls and perform follow-up.
• Supply information to callers and record messages.
• Perform additional clerical duties.
• Work with customers to ensure satisfaction in areas such as quality, service, and problem resolution.
• Reports all accidents and injuries in a timely manner and identifies and corrects unsafe conditions with management oversight.
• Complies with all Company HIPAA policies and procedures.
• Complies with all company safety and risk management policies and procedures.
• Reports all accidents and injuries in a timely manner.
• Participates in regular safety meetings, safety training, and hazard assessments.
• Performs all work in accordance with established safety procedures.
• Attend training programs (classroom and virtual) as designated.
• Perform other duties and responsibilities as assigned.

Skills

Communication skills

Flexibility

Attention to detail

Teamwork

Phone & computer skills

Maturity

Flexible schedule

Education

High School diploma or equivalent

Job description

Golden Rose Care Center is seeking a dynamic and organized Receptionist to join our team in Pasadena, CA. You will be the first point of contact for patients and visitors, delivering excellent customer service and handling administrative tasks.

The position requires working Monday to Friday, 3:00pm–11:00pm, with responsibilities including answering calls, routing messages, and performing clerical duties while upholding HIPAA and safety policies.