Evening Front Desk Receptionist – Healthcare

Golden Rose Care Center; Pasadena (CA); On-site; USD 24,000 - 26,000; Full time

Job summary

Golden Rose Care Center in Pasadena, CA seeks a dynamic Receptionist to be the first point of contact for patients and visitors, delivering friendly, professional front-desk service and administrative support to the facility.

The role requires strong communication, organizational skills, and the ability to work evenings or weekends as needed. Training and HIPAA compliance are part of daily duties, with emphasis on customer service and teamwork.

Qualifications

• High School diploma or equivalent experience.
• Willingness to be open to learning and growing.
• Ability to work a flexible schedule.
• Must be able to work nights, weekends, and some holidays.
• Must have basic phone and computer skills.
• Excellent oral, written, organizational, and communication skills.
• Ability to work well alone and in a team.

Responsibilities

• Operate a telephone console or switchboard to route incoming calls to the appropriate party.
• Receive and relay messages.
• May operate a paging system.
• May log calls and perform follow-up.
• Supply information to callers and record messages.
• Perform additional clerical duties.
• Work with customers to ensure satisfaction in such areas as quality, service, and problem resolution.
• Reports all accidents and injuries in a timely manner and identifies and corrects unsafe work conditions with management oversight.
• Complies with all Company HIPAA policies and procedures.
• Complies with all company safety and risk management policies and procedures.
• Reports all accidents and injuries in a timely manner.
• Participates in regular safety meetings, safety training, and hazard assessments.
• Performs all work in accordance with established safety procedures.
• Attend training programs (classroom and virtual) as designated.
• Perform other duties and responsibilities as assigned.

Skills

Professionalism

Communication

Teamwork

Attention to detail

Work under pressure

Ethics

Customer service

Office etiquette

Education

High School diploma

Job description

Golden Rose Care Center in Pasadena, CA seeks a dynamic Receptionist to be the first point of contact for patients and visitors, delivering friendly, professional front-desk service and administrative support to the facility.

The role requires strong communication, organizational skills, and the ability to work evenings or weekends as needed. Training and HIPAA compliance are part of daily duties, with emphasis on customer service and teamwork.