Evening Front Desk & Scheduling Coordinator

Hiawatha Valley Mental Health Center; Winona (MN); On-site; USD 20,000 - 25,000; Part time

Job summary

Hiawatha Valley Mental Health Center seeks a Receptionist to greet clients, verify information, and manage scheduling at our main facility in SE MN. You will handle payments, coordinate with clinicians, and support intake processes while ensuring accuracy and confidentiality.

The role emphasizes teamwork, independent work abilities, and proficient PC skills in a fast-paced behavioral health setting, with a Monday–Thursday 3pm–7pm schedule and opportunities to assist at satellite sites.

Qualifications

• Prior receptionist experience required.
• Good communication skills with visitors, clients, and staff.
• Ability to work independently and manage tasks without constant supervision.
• Proficiency with Windows-based computers and standard office software.
• Must maintain confidentiality of client information.
• Must possess a valid driver’s license and a vehicle; travel to SE MN locations may be needed.

Responsibilities

• Greet and assist clients at the reception area.
• Transfer calls to the appropriate staff or department.
• Verify client information (address, phone, billing) and update records.
• Collect and record client payments.
• Notify clinicians of client arrivals in a timely manner.
• Schedule and reschedule appointments; communicate changes to clinicians.
• Fill in for other receptionists at satellite offices as needed.
• Perform typing/word processing and correspondence for clinicians.
• Verify client insurance benefits using appropriate systems via internet or phone.
• Assist Intake with paperwork as needed.

Skills

Receptionist experience

Multiline phone system

Communication skills

Independent work

Windows computer skills

Confidentiality

Driver's license

Travel willingness

Job description

Hiawatha Valley Mental Health Center seeks a Receptionist to greet clients, verify information, and manage scheduling at our main facility in SE MN. You will handle payments, coordinate with clinicians, and support intake processes while ensuring accuracy and confidentiality.

The role emphasizes teamwork, independent work abilities, and proficient PC skills in a fast-paced behavioral health setting, with a Monday–Thursday 3pm–7pm schedule and opportunities to assist at satellite sites.