Evening Front Desk & Member Support – Fitness Club

Planet Fitness Franchising, LLC; Gahanna (OH); Sur place; USD 30 000 - 40 000; Plein temps

Résumé du poste

A local fitness community in Gahanna, OH is looking for a Customer Service Representative to join its dynamic team. Responsibilities include providing exceptional service to members and guests, assisting with membership inquiries, and promoting membership options. The ideal candidate should have strong communication skills and a passion for fitness. If you want to be a part of an energetic atmosphere, apply now! Flexible hours including evenings and weekends required.

Qualifications

• Prior customer service experience preferred.
• Ability to work flexible hours, including evenings and weekends.
• Team player who thrives in a collaborative environment.

Responsabilités

• Provide exceptional customer service to all members and guests.
• Assist with membership inquiries and account management.
• Conduct facility tours and promote membership options.
• Handle member concerns and resolve issues promptly.
• Maintain cleanliness and organization of the front desk area.
• Support team initiatives to enhance member experience.
• Process transactions accurately and efficiently.
• Stay informed about promotions and fitness programs.

Connaissances

Strong communication skills

Interpersonal skills

Problem-solving

Attention to detail

Basic computer skills

Multitasking

Formation

High school diploma or equivalent

Outils

Point-of-sale systems

Description du poste

A local fitness community in Gahanna, OH is looking for a Customer Service Representative to join its dynamic team. Responsibilities include providing exceptional service to members and guests, assisting with membership inquiries, and promoting membership options. The ideal candidate should have strong communication skills and a passion for fitness. If you want to be a part of an energetic atmosphere, apply now! Flexible hours including evenings and weekends required.