Evening Front Desk Member Services Specialist

Excel Fitness; Dallas, Northern (TX, KY); On-site; USD 28,000 - 36,000; Full time

Job summary

Excel Fitness in Dallas is seeking a Member Services Rep for the Weekday 2PM-10PM shift. This on-site role focuses on greeting members, processing check-ins, answering questions, and promoting club services.

You will monitor club cleanliness, support training, manage cash drawers, input member data, and assist with promotions and events. Must be at least 18, have a HS diploma, CPR/AED certification, and strong communication.

Qualifications

• Must be at least 18 years old.
• High School Diploma or equivalent required.
• CPR Certification and AED Certification are required before working alone.

Responsibilities

• Perform to your best abilities during your assigned work shift.
• Monitor and maintain club cleanliness and atmosphere.
• Stay proficient in Planet Fitness mobile app use, content, and updates.
• Ensure that all proper training has been completed to operate safely and efficiently.
• Conduct regular audits to ensure the club is presentable and holds up to Excel standards.
• Input and update member information into tablets and point of sale.
• Provide a safe and secure environment for all members.
• Communicate with members and create a high level of member service.

Skills

Customer service

MS Office

Excel

Team player

Communication

Problem solving

CPR/AED certification

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Excel Fitness in Dallas is seeking a Member Services Rep for the Weekday 2PM-10PM shift. This on-site role focuses on greeting members, processing check-ins, answering questions, and promoting club services.

You will monitor club cleanliness, support training, manage cash drawers, input member data, and assist with promotions and events. Must be at least 18, have a HS diploma, CPR/AED certification, and strong communication.