Club Member Experience Specialist

Excel Fitness; Dallas (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Excel Fitness in Dallas, TX seeks a flexible Team Player to support club operations across shifts. You will maintain cleanliness, assist members with memberships and policies, balance cash drawers, and update POS data on tablets. Strong communication and teamwork are essential.

The role requires a High School Diploma or equivalent, physical stamina, and willingness to obtain CPR/AED certification if needed. Full-time or part-time positions available in a gym setting.

Qualifications

• Customer-focused team member with strong communication skills.
• Ability to stand for long periods and work in a gym environment.
• Willingness to complete CPR/AED training if not already certified.

Responsibilities

• Maintain club cleanliness and atmosphere.
• Assist members and prospects with policies and membership processes.
• Audit cash drawers and update member information at POS/tablets.
• Assist GM/AM with promotions, trainings, and operational strategies.
• Ensure compliance with safety and training requirements.
• Provide a safe environment and high level of member service.

Skills

Customer service

Teamwork

Communication

Microsoft Office

Attention to detail

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Excel Fitness in Dallas, TX seeks a flexible Team Player to support club operations across shifts. You will maintain cleanliness, assist members with memberships and policies, balance cash drawers, and update POS data on tablets. Strong communication and teamwork are essential.

The role requires a High School Diploma or equivalent, physical stamina, and willingness to obtain CPR/AED certification if needed. Full-time or part-time positions available in a gym setting.