Member Experience & Club Services Specialist

Excel Fitness; Dallas (TX); On-site; USD 17,000 - 21,000; Part time

Job summary

Excel Fitness in Dallas, Texas is seeking a part-time Team Member to support daily club operations, member experience, and cleanliness.

Responsibilities include assisting members at the front desk, processing purchases, stocking items, and upholding safety, training, and policy standards.

Candidates must be at least 16, able to stand for long periods, and have strong communication; CPR/AED certification is encouraged, with familiarity in Excel and MS Office a plus.

Qualifications

• Must be at least 16 years of age.
• CPR and AED certification, if not already.
• Comfortable standing for long periods.
• Strong communication with internal and external customers.
• Team-oriented, motivated, and well-organized.
• Ability to think critically and evaluate solutions.
• Proficient with Microsoft Office and using a computer.
• Familiar with Excel’s mission, values, vision, and culture.

Responsibilities

• Perform duties to the best of your abilities during assigned shifts.
• Maintain club cleanliness and atmosphere.
• Assist members with Planet Fitness app usage and updates.
• Operate POS for member purchases of drinks and merchandise.
• Support member promotions, training, and operational strategies.

Skills

CPR & AED certification

Excellent communication

Team player

Organized

Critical thinking

MS Office proficiency

Tools

Microsoft Office

Excel

Job description

Excel Fitness in Dallas, Texas is seeking a part-time Team Member to support daily club operations, member experience, and cleanliness.

Responsibilities include assisting members at the front desk, processing purchases, stocking items, and upholding safety, training, and policy standards.

Candidates must be at least 16, able to stand for long periods, and have strong communication; CPR/AED certification is encouraged, with familiarity in Excel and MS Office a plus.