Evening Front Desk Associate — Secure, Guest-Centric

FirstService Residential; Lauderdale-by-the-Sea (FL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Full benefits package

Paid holidays

401k with company match

Job summary

FirstService Residential is seeking a Front Desk Associate for our Lauderdale-by-the-Sea property. The role involves greeting residents and guests, controlling access, monitoring security systems, and maintaining logs with strong customer service and communication skills.

The position requires multitasking, attention to detail, and the ability to respond to emergencies. Schedule is Tue–Sat 2:00 PM–10:00 PM; pay is $18.00 per hour. Full-time with benefits, training, and potential travel as needed.

Qualifications

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• Two (2) to three (3) years of business experience preferred.
• Computer literacy: command of information system hardware/software is preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication and interpersonal skills required.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Emergency Response System.
• Greet and direct Residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely and efficient manner.
• Monitors and controls access to the building.
• Maintains daily log, records, and forms.
• Resolves and follows-up on all complaints/issues.
• Maintains a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on-site property manager.
• Follows safety procedures and maintains a safe work environment.
• Other duties as required.

Skills

High school diploma or equivalency

College courses in business or hosp

2-3 years business experience

Computer literacy

Written and verbal communication

Multilingual

Customer service skills

Education

High school diploma or equivalent

Business or Hospitality courses

Job description

FirstService Residential is seeking a Front Desk Associate for our Lauderdale-by-the-Sea property. The role involves greeting residents and guests, controlling access, monitoring security systems, and maintaining logs with strong customer service and communication skills.

The position requires multitasking, attention to detail, and the ability to respond to emergencies. Schedule is Tue–Sat 2:00 PM–10:00 PM; pay is $18.00 per hour. Full-time with benefits, training, and potential travel as needed.