Night Front Desk & Security Associate

FirstService Residential; Fort Lauderdale (FL); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Full benefits package

401(k) plan with company match

Paid holidays

Job summary

FirstService Residential is seeking a Front Desk Associate in Fort Lauderdale to operate independently with strong customer service and communication skills. The role greets residents, checks guests and service providers, and manages access control while monitoring security systems and maintaining logs.

You will handle emergencies promptly, coordinate with on-site managers, and perform related duties. The position is full-time, with benefits and on-site requirements including evenings or

Qualifications

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• Two to three years of business experience preferred.
• Computer literacy: information system hardware/software is preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Emergency Response System.
• Greets and directs Residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely and efficient manner.
• Monitors and controls access to the building.
• Maintains daily log, records, and forms.
• Resolves and follows-up on all complaints/issues.
• Maintains a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on-site property manager.
• Follows safety procedures and maintains a safe work environment.
• Other duties as required.

Skills

Customer service

Communication

Multitasking

Multilingual

Education

High school diploma or equivalent

College courses in business or hospitality

Tools

Information systems literacy

Job description

FirstService Residential is seeking a Front Desk Associate in Fort Lauderdale to operate independently with strong customer service and communication skills. The role greets residents, checks guests and service providers, and manages access control while monitoring security systems and maintaining logs.

You will handle emergencies promptly, coordinate with on-site managers, and perform related duties. The position is full-time, with benefits and on-site requirements including evenings or