Resident Concierge & Security Desk Specialist

FirstService Residential; Fort Lauderdale (FL); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Health benefits

401k with company match

Paid holidays

Job summary

FirstService Residential in Fort Lauderdale is seeking a Front Desk Associate to greet residents, screen guests, and manage access to the building. You will work independently, handle inquiries, and support security and daily operations with careful attention to detail.

The role requires strong communication and multitasking skills, flexibility in weekend coverage, and the ability to respond promptly to emergencies.

Qualifications

• High school diploma or equivalency.
• College level courses in business or hospitality preferred.
• Two to three years of business experience preferred.
• Computer literacy: basic information system software preferred.
• Effective written and verbal communication skills.
• Multiple language fluency desirable.
• Strong customer service and interpersonal skills required.

Responsibilities

• Provide excellent customer service and manage time effectively.
• Monitor and control access to the building.
• Greet residents and direct guests.
• Operate electronic security control systems and maintain daily logs.
• Respond promptly to emergencies and safety concerns.
• Follow safety procedures and maintain a safe work environment.
• Perform additional duties as assigned by the on-site property manager.

Skills

Customer service

Communication

Multitasking

Interpersonal skills

Telephone skills

Education

High school diploma or equivalency

Job description

FirstService Residential in Fort Lauderdale is seeking a Front Desk Associate to greet residents, screen guests, and manage access to the building. You will work independently, handle inquiries, and support security and daily operations with careful attention to detail.

The role requires strong communication and multitasking skills, flexibility in weekend coverage, and the ability to respond promptly to emergencies.