Evening Front Desk Associate

Liv Hospitality; Deadwood (SD); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health/Dental/Vision/Life insurance

401k with 3% match

Hotel/restaurant discounts

Job summary

Four Points by Sheraton Deadwood is seeking a friendly Front Desk Associate to warmly welcome guests, check them in and out, and provide information about local services. You will join LIV Hospitality’s team with a focus on hospitality excellence and guest satisfaction.

You will have opportunities for growth, access to hotel discounts, dining deals, and other perks through LIV Hospitality while supporting a busy front desk in a high-volume environment.

Qualifications

• Must be 18 years or older.
• Strong computer skills and ability to learn hotel property management systems.

Responsibilities

• Handle reservations and check guests in and out of the hotel.
• Issue room keys, pamphlets, and discount cards.
• Provide information to guests about hotel services and local activities.
• Maintain confidentiality, security and safety of guests.

Skills

Communication skills

Multi-tasking

Attention to detail

Customer service

Flexible schedule

Tools

MS Office

Hotel PMS

Job description

Job DetailsJob Location: Four Points by Sheraton - Deadwood, SD 57732

Join the team at Four Points by Sheraton in Deadwood, SD, where you’ll discover a supportive atmosphere dedicated to fostering internal growth and service excellence. Here’s why you should choose to be a part of our team:

Supportive Team Atmosphere: Experience a workplace culture that values collaboration, teamwork, and mutual support, where every team member is encouraged to grow and thrive.

Internal Growth Opportunities: Benefit from ample opportunities for professional development and advancement within the organization, allowing you to expand your skills and take your career to new heights.

Focus on Service Excellence: Embrace a commitment to delivering exceptional service to our Guests, with a strong emphasis on excellence in hospitality, ensuring memorable experiences for every visitor.

Backed by LIV Hospitality: You’ll thrive in your role with our comprehensive support and exclusive perks:

• Hotel Discounts: Enjoy reduced rates at LIV properties for your travels.


• Dining Deals: Get discounts on food and beverages at our outlets.


• WaTiki® Waterpark Passes: Enjoy family passes for WaTiki® Indoor Waterpark.


• Starbucks Offers: Buy one get one free at Liv Hospitality Starbucks.


• Juniper at Vertex Sky Bar Access: Experience Juniper at Vertex with complimentary access.


• AJ's Wicked Salon & Spa: Enjoy 10% off products and services.


• Gaming Benefits: Get $5 Free Play at Cadillac Jack's and Tin Lizzie Gaming Resort.


• Sol Vibe Discounts: Receive 20% off products and services at Sol Vibe.

At Four Points by Sheraton in Deadwood, you’ll not only find a job, but a supportive community dedicated to helping you reach your full potential while delivering outstanding service to our guests. Join us and become a valued member of our team today.

QualificationsResponsibilities

• Responsible for making room reservations and checking guests in and out of the Hotel.


• Issues room keys, Pamphlets, discount cards, etc.


• Provides information to guests by answering inquiries regarding hotel and other services guests may require, such as entertainment, shopping, business, and travel.


• Ensures confidentiality, security and safety of hotel guests regarding Front Desk communications at all times


• Arranges transportation for guests.


• Compute bills, post charges, collects payment and makes change for guests.


• Runs various reports - hand written and computer.


• Maintain the cleanliness and neatness of the front desk and lobby area.


• Wear a uniform up to property standards and nametag at all times on property.


• Other duties may be assigned to meet business needs.

Requirements:

• Must be 18 years or older.


• Must have strong computer skills and ability to learn hotel property management system(s).


• Ability to quickly learn front desk technical procedures, such as: check-in, check-out, selling skills, computer operations, telephone operations, etc.


• Strong communication and listening skills and the ability to work and communicate effectively with the general public, employees, co-workers and with all levels of management.


• Working knowledge of MS Office required, hotel property management systems a plus.


• Proven ability to multi-task in a high volume work setting with strong attention to detail and deadlines.


• Dependable with reliable transportation and the ability to work a flexible schedule.


• Ability to stand for extended periods of time.

Benefits for full-time Associates:

• Health / dental / vision / life


• 401k plan with 3% match after one year of employment


• Company-wide discounts on hotel rooms and restaurants

We offer daily pay to all Associates through ZayZoon!!!

An equal-opportunity employer