Evening Front Desk Associate

Tin-Lizzie-Gaming-Resort; Deadwood (SD); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Hotel Discounts

Dining Deals

WaTiki Waterpark Passes

Starbucks Offers

Juniper at Vertex Sky Bar Access

AJ's Wicked Salon & Spa Discounts

Gaming Benefits

Sol Vibe Discounts

Daily Pay

Job summary

Four Points by Sheraton Deadwood is seeking a friendly Front Desk Associate to check guests in and out, handle reservations, issue room keys, and provide information on local entertainment and services. You will maintain front desk and lobby cleanliness, operate the property management system, and respond to inquiries with professionalism.

A strong attention to detail, good communication, and the ability to multi-task in a fast-paced environment are essential.

Qualifications

• Must be 18 years or older.
• Strong computer skills and ability to learn hotel property management systems.
• Ability to quickly learn front desk procedures and selling skills.
• Excellent communication and listening skills with the public and staff.
• Working knowledge of MS Office; hotel PMS experience a plus.
• Ability to multitask in a high-volume environment with attention to detail and deadlines.
• Dependable with reliable transportation and ability to work a flexible schedule.
• Ability to stand for extended periods.

Responsibilities

• Make room reservations and check guests in/out.
• Issue room keys, pamphlets, discount cards, etc.
• Provide information about hotel services and local entertainment.
• Maintain confidentiality and safety of guests.
• Arrange transportation for guests.
• Compute bills and handle payments.
• Run reports and manage front desk records.
• Keep front desk and lobby area clean and orderly.
• Wear a uniform and nametag at all times.
• Perform other duties as needed.

Skills

Strong computer skills

MS Office

Customer service

Multitasking

Communication skills

Hotel PMS knowledge

Tools

Hotel PMS

Job description

Job DetailsJob Location: Deadwood, SD 57732

Join the team at Four Points by Sheraton in Deadwood, SD, where you'll discover a supportive atmosphere dedicated to fostering internal growth and service excellence. Here's why you should choose to be a part of our team:

Supportive Team Atmosphere: Experience a workplace culture that values collaboration, teamwork, and mutual support, where every team member is encouraged to grow and thrive.

Internal Growth Opportunities: Benefit from ample opportunities for professional development and advancement within the organization, allowing you to expand your skills and take your career to new heights.

Focus on Service Excellence: Embrace a commitment to delivering exceptional service to our Guests, with a strong emphasis on excellence in hospitality, ensuring memorable experiences for every visitor.

Backed by LIV Hospitality

• Hotel Discounts: Enjoy reduced rates at LIV properties for your travels.
• Dining Deals: Get discounts on food and beverages at our outlets.
• WaTiki Waterpark Passes: Enjoy family passes for WaTiki Indoor Waterpark.
• Starbucks Offers: Buy one get one free at Liv Hospitality Starbucks.
• Juniper at Vertex Sky Bar Access: Experience Juniper at Vertex with complimentary access.
• AJ's Wicked Salon & Spa: Enjoy 10% off products and services.
• Gaming Benefits: Get $5 Free Play at Cadillac Jack's and Tin Lizzie Gaming Resort.
• Sol Vibe Discounts: Receive 20% off products and services at Sol Vibe.

At Four Points by Sheraton in Deadwood, you'll not only find a job, but a supportive community dedicated to helping you reach your full potential while delivering outstanding service to our guests. Join us and become a valued member of our team today.

QualificationsResponsibilities

• Responsible for making room reservations and checking guests in and out of the Hotel.
• Issues room keys, Pamphlets, discount cards, etc.
• Provides information to guests by answering inquiries regarding hotel and other services guests may require, such as entertainment, shopping, business, and travel.
• Ensures confidentiality, security and safety of hotel guests regarding Front Desk communications at all times
• Arranges transportation for guests.
• Compute bills, post charges, collects payment and makes change for guests.
• Runs various reports - hand written and computer.
• Maintain the cleanliness and neatness of the front desk and lobby area.
• Wear a uniform up to property standards and nametag at all times on property.
• Other duties may be assigned to meet business needs.

Requirements

• Must be 18 years or older.
• Must have strong computer skills and ability to learn hotel property management system(s).
• Ability to quickly learn front desk technical procedures, such as: check-in, check-out, selling skills, computer operations, telephone operations, etc.
• Strong communication and listening skills and the ability to work and communicate effectively with the general public, employees, co-workers and with all levels of management.
• Working knowledge of MS Office required, hotel property management systems a plus.
• Proven ability to multi-task in a high volume work setting with strong attention to detail and deadlines.
• Dependable with reliable transportation and the ability to work a flexible schedule.
• Ability to stand for extended periods of time.

Benefits for full-time Associates

• Health / dental / vision / life
• 401k plan with 3% match after one year of employment
• Company-wide discounts on hotel rooms and restaurants

We offer daily pay to all Associates through ZayZoon!!!

An equal-opportunity employer