Evening Front Desk Agent - Warm Welcome & Guest Care

Pyramid Global Hospitality; Burlington (MA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Full benefits

401k with company match

Bonus programs

Job summary

The Boston Marriott Burlington, part of Pyramid Global Hospitality, is hiring a Front Desk Agent for evening shifts on-site. You’ll greet guests, manage check-ins, and assist with reservations in a fast-paced, guest-focused environment.

We value friendly, upbeat personalities with strong communication and multitasking skills, plus comfort with computers and hotel systems. Growth opportunities exist within our diverse portfolio of properties.

Qualifications

• Friendly, upbeat personality
• Eager to learn and grow in the hospitality industry
• Excellent communication and multitasking skills
• Comfortable with computers and hotel systems

Responsibilities

• Greet and check in guests with a smile
• Assist with reservations, room assignments, and guest questions
• Handle minor requests and solve problems like a hospitality superhero
• Learn hotel systems, guest service protocols, and the magic of making someone feel at home
• Collaborate with a supportive, fun, and friendly front office team

Skills

Friendly, upbeat personality

Eager to learn and grow in hospitality

Excellent communication

Multitasking skills

Tech-savvy

Tools

Hotel systems

Job description

The Boston Marriott Burlington, part of Pyramid Global Hospitality, is hiring a Front Desk Agent for evening shifts on-site. You’ll greet guests, manage check-ins, and assist with reservations in a fast-paced, guest-focused environment.

We value friendly, upbeat personalities with strong communication and multitasking skills, plus comfort with computers and hotel systems. Growth opportunities exist within our diverse portfolio of properties.