Evening Front Desk Agent - 401k & Bonuses

BENCHMARK; Burlington (MA); On-site; USD 22,000 - 31,000; Full time

Job summary

Pyramid Global Hospitality is hiring a Front Desk Agent for the Boston Marriott Burlington, joining an evening team in a fast-paced, guest-centric role.

You will greet guests, assist with reservations and room changes, and address questions with a positive, service-first mindset. You’ll learn hotel systems, guest protocols, and contribute to memorable stays for every guest. This on-site position emphasizes teamwork and professional growth.

Qualifications

• Friendly, upbeat personality.
• Excellent communication and multitasking skills.
• Comfortable with computers and tech-savvy tools.
• Eager to learn and grow in the hotel/hospitality industry.

Responsibilities

• Greet and check in guests with a smile.
• Assist with reservations, room assignments, and guest questions.
• Handle minor requests and solve problems with hospitality flair.
• Learn hotel systems, guest service protocols, and how to make guests feel at home.
• Collaborate with a supportive, friendly front office team.

Skills

Friendly personality

Communication skills

Multitasking

Tech-savvy

Job description

Pyramid Global Hospitality is hiring a Front Desk Agent for the Boston Marriott Burlington, joining an evening team in a fast-paced, guest-centric role.

You will greet guests, assist with reservations and room changes, and address questions with a positive, service-first mindset. You’ll learn hotel systems, guest protocols, and contribute to memorable stays for every guest. This on-site position emphasizes teamwork and professional growth.