Evening Front Desk Agent – Guest Services & Benefits

Mt. Washington Pediatric Hospital; Greensboro (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Disability Insurance

Life Insurance

401k with employer match

FSA

Employee Assistance Program

Job summary

Holiday Inn Greensboro Coliseum in Greensboro, NC is seeking a front desk associate to check guests in and out and assist with inquiries. You will answer questions, address concerns, and help ensure a pleasant stay with accurate billing and attentive service.

This hourly, full-time role offers weekly pay, health and other insurance options, and opportunities to develop customer service skills while coordinating with hotel staff.

Qualifications

• Customer service oriented with a friendly demeanor.
• Excellent attention to detail.
• Strong communication skills and ability to work with guests and coworkers.
• Reliable cash handling and basic computer skills.
• Must be available to work weekends.

Responsibilities

• Checking guests in and out.
• Answering guest questions.
• Addressing guest concerns.
• Ensuring accuracy of guest billing.
• Advise guests of hotel amenities to ensure a pleasant stay.

Skills

Customer service

Attention to detail

Communication

Cash handling

Weekend availability

Job description

Holiday Inn Greensboro Coliseum in Greensboro, NC is seeking a front desk associate to check guests in and out and assist with inquiries. You will answer questions, address concerns, and help ensure a pleasant stay with accurate billing and attentive service.

This hourly, full-time role offers weekly pay, health and other insurance options, and opportunities to develop customer service skills while coordinating with hotel staff.