Evening Front Desk Agent — Guest Services

Sugarbush Resort; Warren (VT); On-site; USD 36,000 - 44,000; Full time

Job summary

Sugarbush Resort is seeking Front Desk Agents for the Lodge at Lincoln Peak to help create exceptional guest experiences in a welcoming resort environment. Candidates should be professional, personable, and committed to outstanding customer service.

The lodge is filling a Full time (5 shifts) or part-time (2 shifts) position with shifts from 2pm-10pm. This role pays $20/hour and requires a friendly, helpful attitude, ability to handle multiple tasks, and strong English communication.

Qualifications

• Hotel/front desk experience preferred; training available.
• Professional, friendly, and customer-focused.
• Flexible schedule including holidays and weekends.
• Strong English communication; able to handle multiple tasks.

Responsibilities

• Greet guests, answer phones, check in/out.
• Provide information about the resort and Mad River Valley.
• Process charges and balance guest accounts.
• Deliver courteous service while prioritizing guests' interests.
• Print lift tickets for groups during winter season.

Skills

Front desk experience

Guest service

Cashiering

Professional demeanor

Flexibility

Tools

SMS reservations systems

Job description

Sugarbush Resort is seeking Front Desk Agents for the Lodge at Lincoln Peak to help create exceptional guest experiences in a welcoming resort environment. Candidates should be professional, personable, and committed to outstanding customer service.

The lodge is filling a Full time (5 shifts) or part-time (2 shifts) position with shifts from 2pm-10pm. This role pays $20/hour and requires a friendly, helpful attitude, ability to handle multiple tasks, and strong English communication.