Luxury Mountain Front Desk Agent | Ski Pass & Housing

Davidson Hospitality Group; Utah; On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Housing Available

Ski Pass Options

Job summary

Snowpine Lodge in Utah seeks a Front Desk Agent to greet guests, manage check-ins/outs, and provide exceptional hospitality. You will respond to inquiries, offer local recommendations, and collaborate with departments to ensure seamless guest experiences.

A positive, detail-oriented attitude and cash handling experience are essential. This seasonal, full-time position offers $20 per hour with housing options and ski pass opportunities.

Qualifications

• Previous experience in a customer service role, preferably in a hotel or hospitality environment
• Excellent communication and interpersonal skills
• Previous cash handling experience required
• Strong problem-solving abilities and the ability to remain calm under pressure
• Proficiency in computer systems and knowledge of hotel property management software
• Outstanding organizational and multitasking skills
• Availability to work flexible schedules, including evenings, weekends, and holidays
• High School diploma or equivalent

Responsibilities

• Provide exceptional customer service, creating a positive first impression for guests
• Efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency
• Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy
• Assist guests with recommendations and information about local attractions, dining options, and hotel amenities
• Collaborate with other departments to ensure seamless guest experiences
• Maintain a clean and organized front desk area
• Handle cash and credit card transactions accurately
• Demonstrate a strong attention to detail and a proactive approach to guest satisfaction

Skills

Customer service

Communication

Cash handling

Problem solving

Multitasking

Flexibility

Education

High School diploma or equivalent

Tools

PMS software

Job description

Snowpine Lodge in Utah seeks a Front Desk Agent to greet guests, manage check-ins/outs, and provide exceptional hospitality. You will respond to inquiries, offer local recommendations, and collaborate with departments to ensure seamless guest experiences.

A positive, detail-oriented attitude and cash handling experience are essential. This seasonal, full-time position offers $20 per hour with housing options and ski pass opportunities.