Evening Food & Beverage Guest Experience Attendant

Drury Hotels; Orlando (FL); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Quarterly bonus up to $3,200

Flexible scheduling & PTO

Hotel discounts

Free room nights

Health benefits

401(k)

Job summary

Drury Inn & Suites in Orlando is seeking warm, energetic team members to manage the 5:30 Kickback for guests. You will help with food preparation and cleanup, keep the kitchen and lobby organized, and ensure strict food safety standards while stocks are maintained.

You will answer guest questions about the hotel, area and events, and deliver courteous, friendly service with a genuine hospitality mindset. Ideal candidates bring knowledge of hotel services, inventory control, and fluent English.

Qualifications

• Knowledge of hotel accommodations, the community, and hotel services.
• Ability to conduct accurate inventory of food items and calculate order levels.
• Warm and friendly manner in communicating with guests and creating a happy, comfortable atmosphere.
• Ability to speak and receive direction (written and verbal direction) in English.

Responsibilities

• Oversee the 5:30 Kickback for guests through food preparation and with clean-up.
• See to it that the kitchen and lobby area are clean and well organized.
• Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.
• Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
• Answer guest’s questions using your knowledge of the hotel, area, and events.
• Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

Skills

Hospitality knowledge

Inventory management

Guest service

English communication

Job description

Drury Inn & Suites in Orlando is seeking warm, energetic team members to manage the 5:30 Kickback for guests. You will help with food preparation and cleanup, keep the kitchen and lobby organized, and ensure strict food safety standards while stocks are maintained.

You will answer guest questions about the hotel, area and events, and deliver courteous, friendly service with a genuine hospitality mindset. Ideal candidates bring knowledge of hotel services, inventory control, and fluent English.