Evening F&B Attendant — Kickback & Guest Service

Drury Hotels Company, LLC; Orlando (FL); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Quarterly bonus

Flexible scheduling

Hotel discounts

Free room nights

Career growth

Health benefits

401(k) match

Job summary

Drury Hotels is seeking team members at our Orlando property to deliver exceptional hospitality during all guest interactions. You will support the 5:30 Kickback program, assist with food preparation, maintain clean kitchen and lobby areas, and ensure compliance with food safety standards while providing welcoming service.

We value friendly, energetic communicators who excel in guest services and can speak English.

Qualifications

• Knowledge of hotel accommodations, the community, and hotel services.
• Ability to conduct accurate inventory of food items and calculate order levels.
• Warm and friendly manner in communicating with guests and creating a happy, comfortable atmosphere.
• Ability to speak and receive direction (written and verbal) in English.

Responsibilities

• Make our complimentary 5:30 p.m. Kickback “happy hour” … well, happy for our guests.
• Ensure exceptional, positive experiences for our diverse team members and guests.
• Oversee the 5:30 Kickback for guests through food preparation and with clean-up.
• See to it that the kitchen and lobby area are clean and well organized.
• Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.
• Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
• Answer guest’s questions using your knowledge of the hotel, area, and events.
• Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

Skills

Hotel knowledge

Inventory management

Guest service

English proficiency

Job description

Drury Hotels is seeking team members at our Orlando property to deliver exceptional hospitality during all guest interactions. You will support the 5:30 Kickback program, assist with food preparation, maintain clean kitchen and lobby areas, and ensure compliance with food safety standards while providing welcoming service.

We value friendly, energetic communicators who excel in guest services and can speak English.