Evening FOH Supervisor - Front-of-House Leader

ISS Facility Services - North America; Wilmer (TX); On-site; USD 36,000 - 52,000; Full time

Job summary

ISS Facility Services - North America is seeking a Front of House Supervisor to drive customer service, lead a team, and supervise micro kitchen operations on site in Wilmer, TX. The role emphasizes safety, HACCP compliance, and delivering high-quality food service to the client.

You will collaborate with the General Manager and Executive Chef, schedule staff, hire and train new employees, and uphold strong customer relationships while ensuring service standards and inventory control.

Qualifications

• Experience in food systems with a high school diploma or equivalent.
• Ability to lead a team and give/receive constructive feedback.
• Demonstrates strong interpersonal skills and attention to detail.

Responsibilities

• Day to day support of all fronts of the house and micro kitchen activities
• Tasks assigned as needed by the Food Service Manager or General Manager
• Must comply with all SERV Safe and HACCP programs and standards
• Building strong customer relationships and delivering customer-centric solutions
• Develop good customer relationships and address customer service needs
• Demonstrate an elevated level of accountability and self-awareness
• Build teams to be customer focused and solutions oriented, all while being flexible in constant change
• Maintain service standards and CPEs of the client
• Maintain product inventory to established levels

Skills

Leadership

Interpersonal skills

Attention to detail

Multitasking

Feedback

Education

High school diploma or equivalent

Job description

ISS Facility Services - North America is seeking a Front of House Supervisor to drive customer service, lead a team, and supervise micro kitchen operations on site in Wilmer, TX. The role emphasizes safety, HACCP compliance, and delivering high-quality food service to the client.

You will collaborate with the General Manager and Executive Chef, schedule staff, hire and train new employees, and uphold strong customer relationships while ensuring service standards and inventory control.