Evening Exam Proctoring & Front Desk Lead

University of California - Irvine; Irvine (CA); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Medical insurance

Vacation time

Retirement savings plans

Job summary

University of California, Irvine seeks a highly organized professional to oversee front office functions and supervise student staff within the Disability Services Center. The role focuses on evening exam proctoring, coordination of exams, and secure handling of confidential disability records.

The position requires knowledge of disability accommodation laws, strong communication, and the ability to multitask under tight deadlines; a Bachelor's degree or equivalent experience is preferred, with

Qualifications

• Knowledge of the legal framework involving accommodations for disabilities through state and federal laws and regulations.
• Skill in communicating with students, faculty, staff, and vendors concerning access accommodations.
• Proficient in communication and interpersonal skills to communicate effectively, both verbally and in writing.
• Demonstrates ability to use sound judgment and to mediate in responding to issues and concerns involving supervisors as necessary.
• Proficient in ability to use discretion and maintain all confidentiality.
• Proficient in ability to multi-task with demanding timeframes.
• Highly skilled in use of computers and technology for data management, scheduling and communication, including but not limited to Microsoft Office Suite.
• Well versed on and can articulate and apply the Social Justice Model regarding disability in Higher Education.
• Knowledge of assessment, accommodation, and intervention techniques involved in employee's specialty, for example, learning disorders, mobility disability, visual impairment, etc.
• CA Driver's License (if applicable)
• 1-3 years of disability services or a closely related field

Responsibilities

• Oversee front office & supervision of student staff.
• Direct calls from students, faculty, staff, parents, and the public.
• Oversee evening exam proctoring including coordination of student exams, exam acquisition and return, and exam room logistics.
• Ensure confidentiality of records and information; provide general overview of disability services.
• Support in provision of various student accommodations and manage staff appointments.

Skills

Communication skills

Discretion & confidentiality

Time management

Multitasking

Data & scheduling software

Microsoft Office proficiency

Conflict resolution

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office Suite

Scheduling software

Accessibility tools

Job description

University of California, Irvine seeks a highly organized professional to oversee front office functions and supervise student staff within the Disability Services Center. The role focuses on evening exam proctoring, coordination of exams, and secure handling of confidential disability records.

The position requires knowledge of disability accommodation laws, strong communication, and the ability to multitask under tight deadlines; a Bachelor's degree or equivalent experience is preferred, with