Evening Exam Proctor & Front Desk Coordinator

University-of-California,-Irvin; Irvine (CA); On-site; USD 39,000 - 45,000; Full time

Job summary

University of California, Irvine's Disability Services Center is seeking a detailed administrator to oversee front office operations and supervise student staff. The role includes coordinating evening exam proctoring, exam logistics, and ensuring timely, confidential accommodations.

The position requires knowledge of disability accommodation laws, strong communication, and the ability to manage multiple tasks with discretion. Evening work hours and occasional weekend duty are required.

Qualifications

• Knowledge of the legal framework involving accommodations for disabilities through state and federal laws and regulations in relation to the narrow focus of specialization.
• Skill in communicating with students, faculty, staff, and vendors concerning access accommodations.
• Proficient in communication and interpersonal skills to communicate effectively, both verbally and in writing.
• Demonstrates ability to use sound judgment and to mediate in responding to issues and concerns involving supervisors as necessary.
• Proficient in ability to use discretion and maintain all confidentiality.
• Proficient in ability to multi-task with demanding timeframes.
• Highly skilled in use of computers and technology for data management, scheduling and communication, including but not limited to Microsoft Office Suite.
• Well versed on and can articulate and apply the Social Justice Model regarding disability in Higher Education.
• Knowledge of assessment, accommodation, and intervention techniques involved in employee's specialty, for example, learning disorders, mobility disability, visual impairment, etc.
• Bachelor's degree in related area and / or equivalent experience / training
• CA Driver's License
• 1-3 yearsof disability services or a closely related field

Responsibilities

• Oversee key components of the Disability Services Center (DSC) including front office support and supervision of student staff.
• Overseeing and managing a wide variety of administrative activities including: office reception activities, directing calls from students, faculty, staff, parents, and the general public.
• Focus on evening exam proctoring including coordination of student exams, exam acquisition and return, managing exam room logistics, and supervising evening student staff.
• The legally required accommodations provided by this position are complex, highly time sensitive, and must be effectively provided with the utmost security.
• Answer general questions and give a broad overview of disability services, ensure confidentiality of records and information, manage staff appointments, and provide support in the provision of various student accommodations.

Skills

Legal framework knowledge

Student communication

Verbal & written communication

Judgment & mediation

Discretion & confidentiality

Multi-tasking

Microsoft Office Suite

Social Justice Model

Assessment & accommodations techniques

CA Driver's License

Disability services experience 1-3 yrs

Education

Bachelor's degree in related area / equivalent experience

Tools

Microsoft Office Suite

Job description

University of California, Irvine's Disability Services Center is seeking a detailed administrator to oversee front office operations and supervise student staff. The role includes coordinating evening exam proctoring, exam logistics, and ensuring timely, confidential accommodations.

The position requires knowledge of disability accommodation laws, strong communication, and the ability to manage multiple tasks with discretion. Evening work hours and occasional weekend duty are required.