Evening ED Access Specialist (Part-Time)

Trinity Health Corp.; Pleasant Valley Township (IA); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Full benefits package

Job summary

MercyOne Genesis is seeking an Emergency Department Representative I for the evening shift in a part-time schedule. This role focuses on patient-focused customer service, registration, and insurance verification for ED and hospital services.

You will greet patients, collect demographics and insurance data, pre-register, and coordinate with precertification agencies while ensuring compliance with HIPAA and related regulations.

Responsibilities

• Provides patient focused customer service.
• Performs outpatient & / or inpatient registration & insurance verification functions; collects patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications & referrals.
• Provide general information to hospital users, patients, families & physician offices.
• Be responsible for coordinating all patient registration activities including greeting patients/families, processing patient registration in an efficient and courteous manner, obtaining accurate patient demographics and insurance information, pre-registering patients, contacting precertification agencies when appropriate, obtaining all necessary consents and serving as the initial point of contact for patients coming into MercyOne Genesis.
• Register patients who present to the ED for ED services.
• Register patients who present to the hospital for ancillary testing outpatient procedures or hospital admission.
• Verify insurance benefits.
• Collect appropriate deposits and co-payments for services and make referrals to the Insurance Verification team as needed.
• Provide medics and clinical staff any necessary admitting documentation for the ED patients and discuss payment arrangements with patients when appropriate.
• All tasks must be completed in compliance with HIPAA, EMTALA, CMS and JCHAO guidelines and regulation.

Job description

MercyOne Genesis is seeking an Emergency Department Representative I for the evening shift in a part-time schedule. This role focuses on patient-focused customer service, registration, and insurance verification for ED and hospital services.

You will greet patients, collect demographics and insurance data, pre-register, and coordinate with precertification agencies while ensuring compliance with HIPAA and related regulations.