Evening ED Patient Access Specialist

Nebraska Medicine; Omaha (NE); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

Benefits eligible

Job summary

Nebraska Medicine's Emergency Services in Omaha seeks a Sr Patient Access Associate for part-time evening shifts. You will greet patients, create accounts, verify insurance and help with billing processes in a fast-paced environment.

The role requires at least two years of customer service experience, excellent communication, and ability to multitask. Training is provided, with full-time sessions during the first three weeks.

Qualifications

• Minimum of two years customer service experience.
• High school education or equivalent.
• Ability to work in a proactive self-directed manner.
• Multi-tasking and problem solving abilities.
• Strong written and verbal communication skills.
• Strong communication and organizational skills with attention to detail.
• Ability to type 35 wpm with 95% accuracy.
• Basic Life Support (BLS) certification within six months of hire from an AHA endorsed program.

Responsibilities

• Greet patients and customers professionally and ensure accurate account creation.
• Assist with scheduling, pre-registration/admission, registration/admission, insurance verification, and receipting of payments.
• Handle sensitive financial information in real time while maintaining professionalism.
• Provide face-to-face and bedside patient contact as needed.
• Support 24/7 coverage across departments including the emergency department.

Skills

Customer service

Communication

Typing 35 wpm

Time management

Education

High school diploma

Associate's degree (preferred)

Tools

Microsoft Word

Microsoft Excel

Job description

Nebraska Medicine's Emergency Services in Omaha seeks a Sr Patient Access Associate for part-time evening shifts. You will greet patients, create accounts, verify insurance and help with billing processes in a fast-paced environment.

The role requires at least two years of customer service experience, excellent communication, and ability to multitask. Training is provided, with full-time sessions during the first three weeks.