Evening Dispatcher — Real-Time Ops & Driver Support

zTrip TN; Nashville (TN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

Paid PTO

Paid holidays

401(k) match

Career growth

Paid training

Stable full-time

Supportive team

Job summary

zTrip seeks a detail-oriented Dispatcher – PM Shift to manage evening transportation operations in Nashville. You will coordinate trip assignments, monitor rides, and respond quickly to changes, ensuring safe and reliable service for customers and drivers.

The ideal candidate thrives in a fast-paced environment, communicates clearly, and maintains calm under pressure while supporting drivers and planning for peak events and holidays.

Qualifications

• Experience in dispatching or transportation operations is preferred.
• Strong organizational and communication skills are required.
• Ability to multitask and make quick decisions in a fast-paced environment.

Responsibilities

• Assign drivers to trips based on location and availability.
• Monitor active rides and adjust schedules as needed.
• Communicate with drivers, customers, and leadership.
• Maintain dispatch records and shift reports.
• Ensure adequate fleet coverage and handle service disruptions.

Skills

Dispatching

Logistics

Customer service

Communication

Multitasking

Scheduling software

GPS systems

Tools

Dispatch software

Scheduling platforms

GPS systems

Transportation management tools

Job description

zTrip seeks a detail-oriented Dispatcher – PM Shift to manage evening transportation operations in Nashville. You will coordinate trip assignments, monitor rides, and respond quickly to changes, ensuring safe and reliable service for customers and drivers.

The ideal candidate thrives in a fast-paced environment, communicates clearly, and maintains calm under pressure while supporting drivers and planning for peak events and holidays.