Evening Dispatch & Service Admin

Pine Belt CDJR MS; Jackson (MS); Sur place; USD 19 000 - 30 000; Plein temps

Avantages offerts par ce poste

401(k) matching

Health, Dental, Vision, Life Insurance

Paid on-the-job training

Career growth and advancement

Résumé du poste

Southern Tire Mart is seeking an Evening Shift Shop Tech and Office Admin to dispatch service calls, monitor technician progress, and handle inquiries from customers. This full-time on-site role offers opportunities to manage service orders, coordinate with shop and management teams, and support invoicing and reporting tasks in a fast-paced environment.

Requirements include a high school diploma or equivalent and prior dispatch or admin experience.

Qualifications

• High school diploma or equivalent required.
• Previous dispatch, administrative, or customer service experience preferred.
• Strong communication, organization, and multitasking skills.
• Ability to work independently and make decisions during evening hours.
• Proficiency with basic computer systems and dispatch/scheduling software.
• Professional demeanor with strong problem-solving abilities.

Responsabilités

• Dispatch roadside and on-site service calls to technicians efficiently.
• Monitor technician locations, job status, and response times throughout the evening shift.
• Answer incoming calls and assist customers with service requests, updates, and scheduling.
• Enter, update, and maintain service orders, dispatch logs, and related documentation.
• Communicate service priorities, job details, and timelines clearly to technicians.
• Coordinate with shop, warehouse, and management teams to support evening operations.
• Assist with invoicing, reporting, and other administrative tasks as needed.
• Ensure compliance with company policies, safety procedures, and service standards.
• Perform other duties as assigned.

Connaissances

Communication

Organization

Multitasking

Independent work

Formation

High school diploma or equivalent

Outils

Dispatch software

Scheduling software

Office software

Description du poste

Southern Tire Mart is seeking an Evening Shift Shop Tech and Office Admin to dispatch service calls, monitor technician progress, and handle inquiries from customers. This full-time on-site role offers opportunities to manage service orders, coordinate with shop and management teams, and support invoicing and reporting tasks in a fast-paced environment.

Requirements include a high school diploma or equivalent and prior dispatch or admin experience.