Shop Tech and Office Admin | Evening Shift

Pine Belt CDJR MS; Jackson (MS); Presencial; USD 19 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401(k) matching

Health, Dental, Vision, Life Insurance

Paid on-the-job training

Career growth and advancement

Resumo da oferta

Southern Tire Mart is seeking an Evening Shift Shop Tech and Office Admin to dispatch service calls, monitor technician progress, and handle inquiries from customers. This full-time on-site role offers opportunities to manage service orders, coordinate with shop and management teams, and support invoicing and reporting tasks in a fast-paced environment.

Requirements include a high school diploma or equivalent and prior dispatch or admin experience.

Qualificações

• High school diploma or equivalent required.
• Previous dispatch, administrative, or customer service experience preferred.
• Strong communication, organization, and multitasking skills.
• Ability to work independently and make decisions during evening hours.
• Proficiency with basic computer systems and dispatch/scheduling software.
• Professional demeanor with strong problem-solving abilities.

Responsabilidades

• Dispatch roadside and on-site service calls to technicians efficiently.
• Monitor technician locations, job status, and response times throughout the evening shift.
• Answer incoming calls and assist customers with service requests, updates, and scheduling.
• Enter, update, and maintain service orders, dispatch logs, and related documentation.
• Communicate service priorities, job details, and timelines clearly to technicians.
• Coordinate with shop, warehouse, and management teams to support evening operations.
• Assist with invoicing, reporting, and other administrative tasks as needed.
• Ensure compliance with company policies, safety procedures, and service standards.
• Perform other duties as assigned.

Conhecimentos

Communication

Organization

Multitasking

Independent work

Formação académica

High school diploma or equivalent

Ferramentas

Dispatch software

Scheduling software

Office software

Descrição da oferta de emprego

Shop Tech and Office Admin | Evening Shift

Job Category: Administration

• Full-Time

Locations

Showing 1 location

Jackson, MS 39204, USA

Key Responsibilities:

Dispatch roadside and on-site service calls to technicians efficiently.

Monitor technician locations, job status, and response times throughout the evening shift.

Answer incoming calls and assist customers with service requests, updates, and scheduling.

Enter, update, and maintain service orders, dispatch logs, and related documentation.

Communicate service priorities, job details, and timelines clearly to technicians.

Coordinate with shop, warehouse, and management teams to support evening operations.

Assist with invoicing, reporting, and other administrative tasks as needed.

Ensure compliance with company policies, safety procedures, and service standards.

Perform other duties as assigned.

Skills, Education & Requirements:

High school diploma or equivalent required.

Previous dispatch, administrative, or customer service experience preferred.

Strong communication, organization, and multitasking skills.

Ability to work independently and make decisions during evening hours.

Proficiency with basic computer systems and dispatch/scheduling software.

Professional demeanor with strong problem-solving abilities.

• 401(k) with company matching
• Health, Dental, Vision, and Life Insurance
• Paid on-the-job training
• Career growth and advancement opportunities

Why Join Southern Tire Mart?

Southern Tire Mart is an industry leader, recognized as:

#1 Commercial Tire Dealer in the U.S. since 2008

#1 North America Commercial Tire Dealer since 2012

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.